Frequently Asked Questions
Everything you need to know about your Blacks shopping experience.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
How do I initiate a return or exchange?
You can return any unworn items with original tags within 30 days of purchase. Simply visit our online portal to generate a prepaid return shipping label.
How can I ensure I am ordering the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these to your own body measurements for the perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email containing a tracking number and a link to monitor your package's journey to your doorstep.
Are your materials sustainably sourced?
At Blacks, we are committed to ethical fashion. Over 60% of our current collection is made from organic cotton or recycled polyester as part of our sustainability initiative.